Background/Discussion
The City IT department met with Building, Community Development, Fire, Public Works Engineering, and Finance departments that use the current Permitting & Inspections software to discuss issues and improvements that are needed for streamlining their processes.
These processes included online submission of permits & plans, electronic plan reviews & commenting, workflow between citizens, contractors, departments, and engineering firms, online inspection scheduling, and improvements in the field inspectors mobile application. All parties have been frustrated with the current system for multiple years and an alternative product needed to be found.
This software has been budgeted for and is used across the City in various departments.